HELP CENTRE

Frequently Asked Questions

Quick answers about the Hornbill experience.

What is Hornbill Publishers?

Hornbill Publishers is a digital content ecosystem for monetising creative content. It brings creators, content, audiences, access and monetisation together.

What can I find on Hornbill?

Hornbill is designed for books, courses, articles, reports, research, audio, video, photography, illustration, training, lectures, guides and other creative content.

How does access work after payment?

A successful payment creates an order and entitlement. The entitled content then appears in your personal Hornbill Library.

Which payment methods are planned?

The platform is designed around provider-agnostic payments, including M-Pesa, Visa, Mastercard and PayPal, with room for future African and international methods.

How do creators publish?

Creators submit content for review. Content is not automatically published; approval and publication are controlled through the creator and editorial workflow.

How do creators earn?

A successful sale can create a creator earning ledger entry. The creator share is configuration-driven rather than hard-coded into the application.